kbj livePrivacy Policy

This page describes what we collect when you use kbj live and how we keep that data protected. We at kbj live take your privacy seriously. When you open an account, deposit funds, place bets on Liga 1 or Piala AFF, play live blackjack, or access our sportsbook from Jakarta, Surabaya, Bandung, Medan, or Semarang, we collect certain information. We use that information only to operate your account, process your payments, and comply with law.

We do not sell your data to third parties. We do not use your information for marketing without your consent. We encrypt your personal details and payment information. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.

This policy covers what we collect, how we use it, who we share it with, and your rights. By using kbj live, you accept this policy.

What Data We Collect on kbj live

We collect information in three categories: account data, transaction data, and activity data.

Account data: When you open an account on kbj live, we collect your name, email address, phone number, date of birth, and identity document details (ID number, expiry date). We also collect your proof of address — a utility bill, bank statement, or government letter showing your name and residential address.

Transaction data: We record every deposit, withdrawal, and payment method you use. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we log the amount, timestamp, and transaction reference. We do not store your full payment credentials — only a token that allows us to process future transactions.

How We Use Your Data on kbj live

We use your data for five purposes:

• Account management: We verify your identity, manage your account balance, and process your deposits and withdrawals.
• Fraud prevention: We monitor for suspicious patterns — unusual bet sizes, rapid account changes, or multiple failed login attempts — to protect your account and our platform.
• Legal compliance: We comply with anti-money-laundering (AML) regulations, know-your-customer (KYC) requirements, and financial crime reporting obligations.
• Customer support: We use your contact details to respond to your support requests and resolve account issues.
• Service improvement: We analyze aggregate activity data (not linked to individuals) to improve our platform, fix bugs, and add features.

We do not use your data for marketing, profiling, or any purpose beyond these five categories. We do not sell your information to third parties. We do not share your data with advertisers or data brokers.

Third Parties and Data Processors on kbj live

We share your data with third parties only when necessary to operate kbj live:

• Payment processors: We share your transaction data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank to process deposits and withdrawals. These processors have their own privacy policies.
• Identity verification services: We may use third-party services to verify your identity document and proof of address. These services are bound by confidentiality agreements.
• Hosting providers: Our servers are hosted by third-party providers. We encrypt your data in transit and at rest, so your information is protected even if the hosting provider is compromised.
• Legal authorities: We may disclose your data to law enforcement, tax authorities, or financial regulators if required by law or court order.

We do not allow third parties to use your data for their own purposes. All processors are contractually bound to keep your information confidential and secure.

We at kbj live protect your privacy by design. Your data is encrypted, your information is not sold, and your rights are respected.

Cookies and Tracking on kbj live

We use cookies to keep you logged in and to remember your preferences. A cookie is a small file stored on your device. When you visit kbj live, we set a session cookie that expires when you log out. We also set a preference cookie that remembers your language and theme choice.

We do not use cookies for tracking or profiling. We do not use third-party analytics cookies that follow you across the web. Our cookies are functional only — they help kbj live work, they do not collect data about your browsing elsewhere.

You can disable cookies in your browser settings. If you do, you may not be able to stay logged in to kbj live.

Your Rights Regarding Your Data on kbj live

You have the right to access, correct, and delete your personal data. You can request a copy of all data we hold about you by contacting our support team. We will provide this within 30 days.

You can update your account information (name, email, phone) directly in your account settings. If you need to change your identity document or proof of address, contact our support team.

You can request deletion of your account and associated data. We will delete your account within 30 days, except where we are required by law to retain records (typically for seven years for financial crime compliance).

How Long We Keep Your Data on kbj live

We retain your account data for as long as your account is active. If you close your account, we delete your personal information within 30 days, except where law requires us to retain it.

We retain transaction records for seven years to comply with anti-money-laundering regulations. We retain activity logs (bets, game play) for two years for fraud prevention and dispute resolution.

Contact Us About Your Privacy on kbj live

If you have questions about our privacy policy, want to access your data, or wish to exercise your rights, contact our support team. We respond to privacy requests within 30 days.

You can reach us through the support section of your kbj live account or via email. We provide support in English and Indonesian.

Changes to Our kbj live Privacy Policy

We may update this policy at any time. We will notify you of material changes via email or in-app notification. Your continued use of kbj live after such notification constitutes acceptance of the updated policy.

kbj live Privacy Policy – Summary

We at kbj live collect account data, transaction data, and activity data to operate your account and comply with law. We use your information only for account management, fraud prevention, legal compliance, customer support, and service improvement. We do not sell your data, use it for marketing without consent, or share it with third parties except where necessary to process payments or comply with law.

We encrypt your data in transit and at rest. We use cookies only for functional purposes. You have the right to access, correct, and delete your personal information. We retain account data while your account is active and transaction records for seven years as required by law. Contact our support team if you have questions about your privacy or wish to exercise your rights.